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I'm having trouble with my ID.me discount.Updated 4 months ago

We’re sorry to hear about the trouble you’re having but are happy to help!  Please see the step-by-step instructions for signing up for and redeeming your ID.me discount for your TULA purchase.

At checkout, tap the green 'Verify with ID.me' button, you’ll be redirected to a new page & asked to select the appropriate group (nurse, teacher, etc.). 
  • After choosing, you’ll be asked to register your account then provide verification info (SSN or other certifications/credentials specific to your profession). 
  • Once you’ve finished setting up, look for two emails from ID.me: one confirming your account & the other confirming your information has been verified & approved. 
  • As soon as ID.me verifies you, you’ll be able to access the TULA discount. 
If you're still having trouble, please let us know so we can better assist you - if you're able to send a screenshot of any error you're seeing, that'll help us determine the best next steps to resolve this for you, ID.me’s help center is also a great resource, linked here💙

What's ID.me?  ID.me verifies the identifies of particular groups -- like military members, nurses, teachers and students & more -- and offers them an exclusive discount.  To see if you're eligible, click here

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