Anything & everything related to your TULA orders.
Once your order ships, we’ll send you tracking information as soon as it’s available so that you can follow along as your order makes its way to you!. You can always view your order's status from the My Account section of your TULA account. From ther
Once your order ships, we’ll email you tracking information as soon as it’s available so that you can follow along as your order makes its way to you! You can always view your order's status from the My Account section of your TULA account. From the
We all love a good deal, right? As a quick reminder, only one discount code can be applied per order, & each code can only be used once per customer. Discount codes are not valid on previous orders, gift cards, auto-delivery items & a few other prom
We’re sorry to hear about this! All of our orders are packed & shipped with love, but if there is something wrong with your order, please get in touch with our support team at [email protected] & we’ll work to make it right. 💙. Pssst: It’s helpful to s
Can't wait for your TULA to arrive? We know the feeling!. Our shipping information is listed below. All orders are subject to a 2-3 day processing period before they ship. Please note shipments to Hawaii, Alaska & Puerto Rico may experience longer de
TULA accepts all major credit cards, Afterpay, Apple Pay, Shop Pay, PayPal & TULA e-gift cards. Psst: Apple Pay, Amazon Pay & PayPal will default to shipping to the address associated with that account, so be sure to double-check your details before
Afterpay will appear as a payment option if your order is over $35.00 & does not contain items for auto-delivery. To use Afterpay, select the ‘installments by Afterpay’ option on the payments page of the checkout flow. At checkout, you will be billed
Let us start by saying you give great gifts! 🎁. We offer TULA e-gift cards ranging in value from $25-$200. Simply purchase the gift card for the amount of your choosing & place your order. Shortly after we receive your order, you will receive an ema
Unfortunately, we’re unable to make edits to shipping addresses once the order is confirmed. If your order is returned to us for any reason, we’ll make sure it finds its way to you. 💙. If you're looking to update your shipping address for an auto-d
Unfortunately, we cannot make changes to orders after they are placed, including editing the contents of an order, changing the shipping address, or canceling it entirely. Please confirm all details, including shipping information & the contents of
We're sorry to hear that & want to help get your order placed ASAP!. You may want to try clearing your cookies & starting a new session in your internet browser, or trying to purchase through an incognito. This tends to resolve a number of issues, h
We’re so sorry to hear about this & want to get your products in your hands ASAP!. We believe this to be the result of the carrier incorrectly marking packages as delivered based on the GPS of the truck’s route. Several other TULA customers have expe
What's ID.me? ID.me verifies the identifies of particular groups -- like military members, nurses, teachers and students & more -- and offers them an exclusive discount. To see if you're eligible, click here.