My tracking says my order was delivered, but I have not received the package.Updated 2 months ago
We’re so sorry to hear about this & want to get your products in your hands ASAP!
We believe this to be the result of the carrier incorrectly marking packages as delivered based on the GPS of the truck’s route. Several other TULA customers have experienced similar issues & received their items in the following days.
If it has been more than 2 business days since you received the email, please get in touch with our support team here so we can help get your TULA to you! 💙