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Returns & Exchanges

Not in love? No problem, all things returns & exchanges.

What is TULA's return policy?

We stand behind our products & want you to love them as much as we do. That’s why we have a flexible & free returns policy.  If for any reason you aren’t satisfied with your products, we will happily accept your return & issue a refund within 60 cale

How long does it take to process a TULA return?

Our seamless self-return process takes between 7-14 days, start to finish. Returns take roughly 5 business days to travel to the return location, & 3-4 business days processing time. Once your return has been processed, you will receive an email conf

How do I return a purchase from a TULA retail partner?

If you purchased through an authorized TULA retailer, process the return directly with the retailer according to their return policy. If you are unsure whether a retailer is an authorized TULA retailer, please check our Tula Store Locator. A note on

I no longer have the original packaging, can I still return?

You sure can! We gladly accept returns without original packaging. To get started, click here. 💙

I'm having trouble initiating a return.

Oh, no!  We’re sorry to hear about this. Make sure to double-check you’re entering the email associated with your order & order ID correctly. Your order ID can be found in your confirmation email as well as in the My Account section under the 'orders