TULA logo
TULA logo

All articles

TULA 24-7 Rewards

Everything you need to know about TULA's free loyalty program.

What is TULA's 24-7 Rewards program?

24-7 Rewards is TULA's free loyalty program that rewards our community of Glow Getters!. Earn exclusive early access to launches, VIP perks & points to redeem for free TULA & more! To sign up for 24-7 Rewards visit our Rewards page & start earning to

How do I join 24-7 Rewards?

Joining 24-7 Rewards is as easy as ready, set, glow. ✨. Simply create a TULA account through our Rewards page. We recommend signing up when you make your first TULA purchase, but you can join at any time! You'll receive a confirmation email that your

What are the benefits of joining 24-7 Rewards?

We're glad you asked!  As a member of TULA's 24-7 Rewards program, you'll get points for every dollar you spend on TULA products on Tula.com & through our retail partners!. In addition to earning points to redeem for discounts on future orders or fre

Is it free to join?

Yes!  24-7 Rewards is free to join and as a member not only will you be able to earn rewards for free TULA, you'll get early access to launches & promotions, access to our concierge support team & other perks!. To get started, click here. 💙

How do I earn points?

The good news?  You can earn points everywhere TULA is!  Points are issued for shopping on Tula.com or purchasing TULA products with one of our retail partners -- Ulta, Sephora & Amazon & more -- you can also earn points by referring friends & family

How do I add my birthday?

We can't wait to celebrate your special day with you!  To add your birthday to your TULA 24-7 Rewards, simply login to your TULA account and navigate to the TULA 24-7 Rewards section by clicking here.  Scroll down until you reach the earning tiles an

How do I use my points to redeem rewards?

We've taken the work out of it for you. To redeem your points for rewards, go into your 24-7 Rewards account to view your account balance. You'll need at least 1,250 points to redeem a reward. At 1,250 points you can redeem a $5 reward. Simply select

How many points do I need to earn for free TULA?

We have two options to redeem for free TULA products. With 2,000 points you'll have the option to add a free TULA product to an order -- at the 2,000 point level you can redeem for a product worth up to $32.  The second level for free products is unl

If I return my order, do I lose points?

Yes, any items returned or refunded will have their points removed from your point balance in your 24-7 Rewards account. You can view your point activity directly in your TULA account. 💙

Do I get points for purchases made through an authorized retail partner?

Yes! If you shop TULA at one of our retail partners, you will earn 5 points for every dollar you spend. Visit our receipt uploader to submit your receipt, our team will review and issue any eligible points directly to your 24-7 Rewards account.  It c

Do I get points for my subscription orders?

Yes!  You'll receive 10 points for every $1 spent on Tula.com, including auto-delivery orders. Plus, enjoy 300 additional points when you sign up for a new subscription. The 300 points are a one-time earning and are not added for each new subscriptio

Can I redeem my 24-7 Rewards points at Ulta/Sephora/Amazon?

While you're able to earn points by shopping TULA at Ulta Beauty, Sephora & Amazon, you can only redeem your 24-7 Rewards points on Tula.com.

If I shop at Ulta/Sephora/Amazon do I get their points & 24-7 Reward points?

Yes! Our points will be issued separately through our receipt uploader. You can earn 5 24-7 Rewards points for every $1 you spend on TULA at an authorized retail partner. Want to double your points? Shop TULA directly on tula.com and earn 10 points f

Do my points expire?

Yes, points will be removed from your account after 12 months of inactivity. Want to make sure you never lose your 24-7 Rewards points? Just log into your TULA account for updates on new ways to earn, take advantage of your existing points, or join o

How do I check my point balance?

To view your current points, simply login to your 24-7 Rewards account -- your point balance will be listed upon logging in. For a more detailed view of your 24-7 Rewards, click the 'View Rewards HIstory' button. If you have any questions, get in tou

I’m having trouble logging in to view my 24-7 Rewards points/account.

So sorry to hear about the trouble you're having accessing your account. A few things to try & troubleshoot:. Make sure you're spelling both your email and password correctly & may also want to try resetting your password. Try logging in through an i

Why can't I redeem my points?

We're sorry to hear about the trouble you're having redeeming. First, make sure that you have enough points to redeem a 24-7 Reward, you need at least 1,250 points to redeem a reward. If you have enough points and are still having trouble, please get

Do you offer a free birthday gift?

Happy Birthday & thanks for celebrating your special day with TULA! 🎂. We do have a birthday gift that's delivered directly to your inbox during the month of your birthday so that you can gift yourself even more glow -- just make sure you add your b

I can't login to my 24-7 Rewards account, help!

Oh, no! We're sorry to hear about the trouble you're having logging in, here are a few things to try:. If you're still having trouble accessing your account, contact our support team, we're here to help.

Do I have to create an account to be part of 24-7 Rewards?

Yes, in order to take advantage of all the amazing perks -- early access, free products & more -- you'll need to create a TULA account.  Don't worry, we made it super easy!  To get started, click here. 💙. TULA Privacy Policy

What are the Terms & Conditions of TULA's 24-7 Reward Program?

To view our 24-7 Reward Terms & Conditions, click here & to view our Privacy Policy, click here.

Can I join if I'm outside the US?

Currently, our 24-7 Rewards program is only eligible for our US customers.  We hope to extend this to our customers across the glowbe but currently do not have a date when this will be available.  To make sure you're the first to know, subscribe to o